Troubleshooting

  1. Log into the Web Management Portal at least once a week to keep your connection with your storage provider.

  2. Have all mobile users restart their mobile device a few times a week to refresh and recalibrate. This will help all of your mobile apps to work better! 

  3. Please refer to our Support pages for training materials, how to's and tips. Contact us for further assistance if you can not resolve your issue after 10 minutes of troubleshooting based on suggestions available on our website.

  4. To report an issue, contact us by visiting our Support page. Include a brief description of the issue(s) you are experiencing when reaching out for help. The more information you can share with the FotoIN Support team, the faster they can provide you with a solution. :)

  5. Register for the Building Success Forum to learn more about FotoIN and stay informed on what’s coming.